Original Article
Nazanin Maleki; Mohammad Reza Gholamian; Hossein Rashidi; Masoud Khandakhand
Volume 27, Issue 4 , January 2024, Pages 1-25
Abstract
In the current competitive market of automobile in Iran and the world, business partners play a key role in the success or failure of any organization. In fact, the survival, growth and development of businesses will depend on determining a strategic business partner. Therefore, choosing an experienced ...
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In the current competitive market of automobile in Iran and the world, business partners play a key role in the success or failure of any organization. In fact, the survival, growth and development of businesses will depend on determining a strategic business partner. Therefore, choosing an experienced business partner is essential and requires the use of a precise decision-making method. In this paper, a multi-criteria decision-making method with the purpose of evaluating business partners is presented. This evaluation and ranking method is able to identify the interaction between criteria and consider it in the ranking process. At first, 22 variables corresponding to the conditions of the Iranian automobile industry were selected as criteria and 15 Chinese automobile companies were selected as alternatives. Then, Shannon's entropy technique was applied for weighting the criteria. Finally, the alternatives were ranked by the Choquet integral method. Next, the proposed technique was validated through comparison with TOPSIS method and the results were analyzed and compared. The results of the implementation of introduced technique indicate that the combination of Choquet integral decision-making method and Shannon's entropy is a simple, novel and also practical method and will be applicable in the real world.
Original Article
Seyed Mohammad Mahmoudi; MOHSEN MOMENEH; Adel Azar
Volume 27, Issue 4 , January 2024, Pages 27-57
Abstract
Organizations have shown a lot of attention to the management of organizational processes, but many problems and failures have been reported in the implementation, researchers have considered the lack of attention to the background conditions as the reason for these problems. The aim of this research ...
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Organizations have shown a lot of attention to the management of organizational processes, but many problems and failures have been reported in the implementation, researchers have considered the lack of attention to the background conditions as the reason for these problems. The aim of this research is to present a new model by identifying and prioritizing the contextual dimensions that should be considered in the implementation of organizational process management. The current research is a qualitative-quantitative combination and the meta-composite method and Friedman's test were used. First, by searching in reliable scientific databases and a certain time interval, finally, 64 of the 421 reviewed sources entered the final stage and were coded and analyzed using MAXQDA software. Then, ranking was done by preparing a questionnaire and experts' opinions. Validity check and reliability was done in the first part by determining the entry and exit criteria of the documents, CASP tool and calculating Cohen's kappa coefficient and in the second part by confirming the experts and calculating Cronbach's alpha. By reviewing the documents, 73 distinctive codes were identified and the codes were divided into 9 main categories with The most frequency related to "organizational dimensions" were categorized. By prioritizing the criteria, the first to third place was awarded to "technology infrastructure", "knowledge required by the process" and "supporting culture". The results of this research are based not only on scientific texts but also with Considering the business environment and the opinion of experts in the country, it can be a new and comprehensive model for organizations, experts and researchers in the country.
Original Article
Shokooh Sadat Alizadeh Moghadam; Asadollah Kordnaeij; Seyyed hamid Khodadad hosseini; Ayoub Mohamadian
Volume 27, Issue 4 , January 2024, Pages 59-88
Abstract
Digital transformation is rapidly changing apparel retail organizations. The high speed of new knowledge and the uncertainty of the fashion world do not allow organizations to make strategic plans, and force them to make strategic decisions in this field. Identifying and conceptualizing the drivers of ...
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Digital transformation is rapidly changing apparel retail organizations. The high speed of new knowledge and the uncertainty of the fashion world do not allow organizations to make strategic plans, and force them to make strategic decisions in this field. Identifying and conceptualizing the drivers of strategic decisions for the digital transformation of apparel retail organizations is the primary goal of this research by using the multi-grounded theory research strategy. In the theoretical grounding stage, twenty-three international articles were selected and codes and concepts were extracted using the metanalysis method. In the experimental grounding stage, interviews were conducted with seventeen experts, and the codes and concepts extracted from the metanalysis stage were re-examined, redefined, and completed. Finally, by going back and forth and enriching the theory, the conceptual framework model of strategic decision-making drivers of digital transformation in Iran's apparel retail was designed. The results indicate that the drivers of strategic decisions for the digital transformation of apparel retail organizations are in seventeen concepts and four categories under the headings of "organizational drivers," industry and market pressure," "government infrastructure requirements," and "environmental macro trends." The economic pressure and the spread of information technology and bio-social changes from the environmental macro trends and the expectation of financial performance and digital infrastructure of the organization and the employees' pressure from the category of organizational drivers and customer pressure and the pressure of the competitive environment from the category of Industry and market pressure seem to have the most importancecompared to other concepts.
Original Article
Farshid Farokhizadeh; Azim zarei; Abbas Ali Rastegar; Seyed Abbas Ebrahimi
Volume 27, Issue 4 , January 2024, Pages 90-114
Abstract
To this end, organizations are planning to enter different digital arenas and evaluation of D-Readiness for measuring their level of success is of particular importance. Determining the degree of readiness to accept, use and apply new technologies and their related applications inside and outside organizations ...
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To this end, organizations are planning to enter different digital arenas and evaluation of D-Readiness for measuring their level of success is of particular importance. Determining the degree of readiness to accept, use and apply new technologies and their related applications inside and outside organizations is one of the things that is of interest and emphasis. This research examines the theoretical and experimental foundations as well as existing models related to the subject under study, while considering the strengths and weaknesses of each of them; It has presented the dimensions and components of preparation for accepting and entering the field of digital banking with a newer classification of them in the form of a dynamic model. The research method of this research is mixed (Qualitative- Quantitative) and its statistical population is the banking industry. In the qualitative phase, 15 academic and Iranian banking system experts were contacted in the form of five rounds of the Delphi panel, and as a result, the main factors of the model were calculated, extracted and finalized in the form of dimensions and components. In the quantitative phase of the research, various presuppositions in the research model for the country's banking system were tested and simulated using systems dynamics, the results of which indicate the attention and focus of the managers, policy makers and actors of the country's banking system on the main variables of the research, namely; Digital Readiness, Incentive Policies and System Quality is improvement.
Original Article
Fatemeh Askari; maryam nekooeezadeh; alireza amini
Volume 27, Issue 4 , January 2024, Pages 116-136
Abstract
The purpose of the current study is to identify the effective factors in improving the emotional, cognitive and behavioral experiences of customers at the most critical touch points before purchase. In this regard, a mixed exploratory design has been used in the form of two consecutive studies. In the ...
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The purpose of the current study is to identify the effective factors in improving the emotional, cognitive and behavioral experiences of customers at the most critical touch points before purchase. In this regard, a mixed exploratory design has been used in the form of two consecutive studies. In the first study, the factors affecting the pre-purchase experiences of customers have been extracted through Sandelowski's 7-step approach for qualitative meta-synthesis of studies. This means that 1268 primary studies were included in the screening process (title, abstract and content) and were reduced to 48 final studies related to the content and valid according to the critical skills evaluation checklist. In the second study, all the identified effective factors were gradually introduced during 16 experimental scenarios to evaluate and test the effect of manipulating these factors on the dependent variable (customer experience). The research sample in this study was 480 customers of Shiraz arts and crafts who were selected through non-probability sampling method. The results of multi-factor variance analysis and marginal mean estimation of the data show that the component of recommendations and social references with the acquisition of the largest effect size is the most important factor in shaping customers' pre-purchase experiences, and other factors are the level of customer familiarity with the brand, the perceived value of the product. , the type of media selected in promotional activities, the level of information access, the level of personalization of benefits and offers are placed in the next priorities respectively.
Original Article
hamed mirashk; Amir Albadvi; mehrdad kargari; Mohammadali Rastegar Sorkhe; mohammad talebi
Volume 27, Issue 4 , January 2024, Pages 138-168
Abstract
The Design Science Research method (DSR) is an approach to provide practical solutions based on scientific principles in order to produce substantiated and inferred results and products, and at the same time, the results can be scientifically evaluated in the form of primary artifacts and practical use ...
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The Design Science Research method (DSR) is an approach to provide practical solutions based on scientific principles in order to produce substantiated and inferred results and products, and at the same time, the results can be scientifically evaluated in the form of primary artifacts and practical use in four main stages which ultimately results in their practical efficiency and effectiveness in the outside world. By designing and creating an archetype in the prototyping stage, DSR evaluates real scenarios and then examines the solution in practical cases. From this point of view, in this research, it has been tried to use the DSR method to provide an innovative solution for predicting bank liquidity risk and upcoming scenarios. This study uses semtiment analysis and deep learning algorithm such as deep convolutional network in predicting liquidity risk and presents a simple and effective method to identify dynamic qualitative variables from recent news about a domestic bank in the country. Predicted scenarios are available to banking experts in the real world to facilitate decision-making in risk measures. According to the guidelines of the Basel Committee and other European banking regulatory frameworks, comparing these scenarios with the scenarios occurring in the bank indicates a relatively high accuracy of the proposed method. In the scenarios derived from the Basel Committee and derived from the European Banking Authority, the forecasting accuracy is about 91% and 82%, respectively
Original Article
ali molaei fard; masoud pourkeiani; malikeh beheshti Far; بیک زاده عباسی Bikzadeh Abbasi
Volume 27, Issue 4 , January 2024, Pages 170-189
Abstract
With the increasing influence of managers in achieving success in organizations and the need to improve their performance, the requirement to design development systems for managers should be considered more than in the past, and one of the most effective methods and solutions was to identify and analyze ...
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With the increasing influence of managers in achieving success in organizations and the need to improve their performance, the requirement to design development systems for managers should be considered more than in the past, and one of the most effective methods and solutions was to identify and analyze their role. The purpose of this research was to design the model of the roles of managers in research institutes and knowledge-based companies, which was fundamental in terms of its purpose and in terms of the method of data collection, it was a part of qualitative research. The qualitative part was conducted by reviewing literature and field data and conducting semi-structured interviews using thematic analysis strategy. In this regard, interviews were conducted with 12 experts working in knowledge-based companies, environmental activists and NGOs, industry and university contacts, and management experts. After initial coding of the interview and removal of duplicate codes, a total of 74 basic themes, 19 organizing themes and 5 overarching themes were formed as follows: the guiding and planning role, the innovative role, the human resource management role, the negotiator role and the spiritual role. The role of leader and planner includes: setting goals, drawing common ideals and making decisions; The innovative role contains the roles of: creative and transformative; The role of human resources management includes: identifying and attracting talents, training, coaching, motivating and central knowledge; The role of the negotiator includes; The spiritual role includes.
Original Article
ali tayyebi rahani; Yousef Mohammadi Moghadam; yahyamohamadi mohamadi; abdolah saedi
Volume 27, Issue 4 , January 2024, Pages 191-220
Abstract
Vitality of human resources is a completely emotional issue and in fact it is a positive state that is achieved in response to the constant interaction of the person with the meaningful elements of the job and work environment. Usually, cheerful employees have a favorable and satisfactory attitude towards ...
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Vitality of human resources is a completely emotional issue and in fact it is a positive state that is achieved in response to the constant interaction of the person with the meaningful elements of the job and work environment. Usually, cheerful employees have a favorable and satisfactory attitude towards themselves and others, have balanced social relations and evaluate their life process and others positively. The current research was conducted with the aim of presenting an action plan for the vitality of human resources in the social security organization. The research is applied-developmental in terms of purpose and inductive-deductive in terms of its nature and method. According to the approach of the research, which is among the mixed researches, so that the statistical population of the research in the qualitative part consists of experts (experts, managers and experts) who have theoretical mastery, practical experience, desire and ability to participate in the research and 26 were selected using the purposeful sampling method. In the quantitative part, the statistical population includes customers, due to its unlimited number, 384 people were selected using a random method. The data collection tool in the qualitative part is a structured interview, and also in the quantitative part, the data collection tool is a questionnaire. In this way, the state of vitality of human resources, the level of satisfaction and happiness of customers and finally the state of customers in terms of happiness and vitality were measured and analyzed by the variables of social security organization, indicators and components of vitality of human resources and finally the model was formulated. . Finally, based on the obtained information and model; Using the action research method, the operational plan of organizational vitality for the social security organization was expressed in the form of employees and customers.
