Document Type : Original Article


1 PhD student in Industrial Management, Faculty of Management and Economics, Islamic Azad University, Science and Research Unit, Tehran, Iran

2 Professor, Department of Industrial Management, Faculty of Management and Economics, Tarbiat Modares University, Tehran, Iran

3 Assistant Professor, Department of Industrial Management, South Tehran Branch, Islamic Azad University, Tehran, Iran


There is a kind of supply chain services that the products are not considered as a commodity, and a combination of products and service or only service is exchanged in these chains. Despite the importance of these supply chains, the research literature is not very rich and the need for further strengthening in this area is quite evident. Hospital service supply chains are also the type of service supply chains that should be taken into consideration. The aim of the current research was to optimize the supply chain of hospital services. For this purpose, library studies were first conducted and the research gap was extracted. Then, a multi-objective mathematical planning model was designed based on research innovation and its assumptions, the first objective was to minimize the cost, the second objective was to minimize the unrealized demand, and the third objective was to maximize the commitment of suppliers. After the solution, the model was validated based on fast-moving and non-moving goods, and the results showed that the parameters of the model all lead to a worsening of the solution, causing an increase in cost and unfulfilled demand and a decrease in employee commitment. But the goal of employee commitment has changed more than other goals due to the increase in parameters, and sometimes this commitment is reduced by 70%. The parameter of demand for fast-moving consumer goods has the greatest effect on cost and unrealized demand.


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