ارائه مدل جامع مدیریت راهبردی بحران در تصادفات جاده‌ای با رویکرد داده‌بنیاد

عبداللهی, علی; ده یادگاری, سعید; فرقانی, محمد علی; شهابی, الهه

نوع مقاله : مقاله پژوهشی

نویسندگان

¹ دانشجوی دکتری بخش مدیریت، دانشکده مدیریت و اقتصاد، دانشگاه شهید باهنر کرمان، کرمان، ایران

² استادیار بخش مدیریت، دانشکده مدیریت و اقتصاد، دانشگاه شهید باهنر کرمان، کرمان، ایران

³ دانشیار بخش مدیریت، دانشکده مدیریت و اقتصاد، دانشگاه شهید باهنر کرمان، کرمان، ایران

چکیده

تصادفات جاده‌ای و خسارت‌های مالی ناشی از آن‌ها که بر خانواده‌ها و دولت تحمیل می‌شود، یکی از معضلات مهم و قابل‌تامل در جامعه می‌باشند. در این راستا، تحقیق حاضر به ارائه مدل جامع مدیریت راهبردی بحران در تصادفات جاده‌ای با رویکرد داده‌بنیاد پرداخته است. این تحقیق ازحیث هدف، کاربردی و از نوع پژوهش‌های کیفی با رویکرد داده‌بنیاد است. گردآوری اطلاعات با مصاحبه نیمه‌ساختارمند با 15 نفر از مدیران حوزه راه و ترافیک و همچنین اساتید و صاحب‌نظران حوزه مدیریت بحران با روش نمونه‌گیری گلوله‌برفی هدفمند و با اشباع نظری موضوع انجام شده است. تحلیل داده‌های کیفی نشان می‌دهد دو عامل "مدیریت عوامل انسانی در رانندگان و سرنشینان خودروها" و "کنترل، مدیریت و پیشگیری از نواقص فنی وسایل نقلیه" به عنوان عوامل علّی، "کنترل، مدیریت بهبود وضعیت فنی و امکانات جاده‌ها" به عنوان عوامل زمینه‌ای، "مدیریت بهینه و پیش‌بینی شده شرایط جوّی" و "سیاست‌گذاری ایمنی مدیریت جاده‌ای در نهادهای بالا‌دستی و الزام به رعایت همه جانبه آن" به عنوان عوامل مداخله‌گر و "مدیریت کلیه عوامل دخیل در تصادفات و هماهنگی بین کلیه ارگان‌های دخیل در بهبود و مدیریت بحران‌های ترافیکی جاده‌ها" به عنوان مقوله محوری، سه دسته "راهبردهای مدیریتی"، "راهبردهای ایمنی و بهبود وسایل نقلیه" و "راهبردهای اجتماعی- فرهنگی" به عنوان راهبردها و "ارتقا سطح کیفی مدیریت و فرهنگ ایمنی و ترافیک جاده‌ای درکشور" به عنوان پیامد اصلی شناسایی شدند. نتایج پژوهش حاضر می‌تواند به تصمیم‌گیران حوزه ترافیک کشور در جهت برنامه‌ریزی اقدامات ایمنی جاده‌ای، راهکارهای فنی و اجرایی ارائه نماید.

کلیدواژه‌ها

عنوان مقاله [English]

Presenting a Comprehensive Model for Strategic Crisis Management in Road Accidents based on Grand Theory

نویسندگان [English]

Ali Abdollahi ¹
Saeid Dehyadegari ²
Mohammad Ali Forghani ³
Ellahe Shahabi ²

¹ PHDstudent of management department, Faculty of Management and Economics, Shahid Bahonar University of Kerman, Kerman, Iran

² Assistant Professor of Management Department, Faculty of Management and Economics, Shahid Bahonar University of Kerman, Kerman, Iran

³ Associate Professor of Management Department, Faculty of Management and Economics, Shahid Bahonar University of Kerman, Kerman, Iran

چکیده [English]

Road accidents and their financial damages, which are imposed on families and the government, are known as important and considerable problems in the society. In this regard, this research has presented a comprehensive model for strategic crisis management in road accidents with Grand Theory. In terms of purpose, this research is applied and qualitative research type with the foundation's data approach. Data collection is performed through semi-structured interviews with 15 road and traffic managers as well as professors and experts in crisis management with targeted snowball sampling and theoretical saturation of the subject. Qualitative data analysis shows two factors: "management of human factors in drivers and car passengers" and "control, management and prevention of technical defects of vehicles" as causal factors, "control, management of improvement of technical condition and road facilities" as background factors, "optimal and predicted management of weather conditions" and "policy of road management safety in high-level institutions and the requirement to comply with it in all aspects" as intervening factors and "management of all factors involved in accidents and coordination between all bodies involved in improvement and management "road traffic crises" as a central category, three categories of "management strategies", "vehicle safety and improvement strategies" and "social-cultural strategies" as strategies and "improving the quality level of management and safety culture and road traffic in the country" are identified as the main outcome. The results of this research can provide technical and operational solutions for decision makers of the country's traffic sector to plan road safety measures.

کلیدواژه‌ها [English]

Strategic crisis management
Road safety
Road accidents
Factors of accidents
Comprehensive model

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پژوهش های مدیریت در ایران

ارائه مدل جامع مدیریت راهبردی بحران در تصادفات جاده‌ای با رویکرد داده‌بنیاد

مراجع

مراجع

دوره 27، شماره 2
تیر 1402
صفحه 1-24

ارائه مدل جامع مدیریت راهبردی بحران در تصادفات جاده‌ای با رویکرد داده‌بنیاد

مراجع

مراجع

دوره 27، شماره 2تیر 1402صفحه 1-24

دوره 27، شماره 2
تیر 1402
صفحه 1-24