Management Research in Iran

Effective factors of multilevel performance management based on a balanced scorecard (Case Study: Applied Higher Education Institution of Applied Water and Power)

Authors

morteza khanmohammadi otaghsara
hamed dehghanan
Vahid Nasehifar
jahanyar bamdadsofi
Abstract
Measurement and measurement is vital for any organization. The management and performance appraisal system as one of the management processes play a key role in realizing the goals and missions of the organization. The purpose of this research is to identify the effective factors of multilevel performance management of the Applied Higher Education Institution of Applied Water and Power industry which are based on a balanced scorecard. The present research is applicable to the purpose. The research method is exploratory blend. The statistical population of the research is the experts of the Applied Higher Education Institute of Water and Power Industry, which has at least 5 years of education management experience and has a master's degree. By using a targeted and judgmental sampling method, an interview was conducted with experts from the statistical community, After 15 interviews with experts on the subject of research, theoretical saturation was obtained.The results of the interview were analyzed by the three-step coding method and were identified and presented at three levels: individual, group, and organizational levels in the form of four dimensions of the balanced scorecard.

Keywords

performance evaluation
performance management
multilevel appoarch
Balance Score Card
Power and Water Industry institute
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Management Research in Iran
Volume 23, Issue 1
April 2019
Pages 123-142

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