Volume 28 (2024)
Volume 27 (2023)
Volume 26 (2022)
Volume 25 (2021)
Volume 24 (2020)
Volume 23 (2019)
Volume 22 (2018)
Volume 21 (2017)
Volume 20 (2016)
Volume 19 (2015)
Volume 18 (2014)
Volume 17 (2014)
Volume 16 (2012)
Volume 15 (2011)
Volume 14 (2010)
Volume 13 (2010)
Volume 12 (2009)
Volume 11 (2007)
Volume 10 (2006)
Volume 9 (2005)
Volume 8 (2004)
Volume 7 (2003)
Volume 6 (2002)
Volume 5 (2001)
Optimizing the Number of Bank Branches Equipment by Using Simulated Annealing Algorithm

Parham Azimi; Khalil Sajjadi

Volume 18, Issue 4 , January 2015, , Pages 65-86

Abstract
  One of the main objectives in Bank customer-orientation is to reduce the waiting time of customers at the branch. One solution is optimal utilization of capacity and adequate facilities. Employing more than enough may cause additional costs to the Bank. This paper uses a new methodology to determine ...  Read More

Method for Reliability Evaluation of Bank Tellers

khalil sajjadi

Volume 18, Issue 3 , September 2014, , Pages 95-112

Abstract
  Method for Reliability Evaluation of users bank branches Customer satisfaction is one of the Successful factors for banks to achieve excellence. Apparently, making an error or mistake is kind of exceptions in serving our customers. But the fact is happening in the real world. This study examines the ...  Read More