1 دانش آموخته کارشناس ارشد مدیریت صنعتی، جهاد دانشگاهی یزد، یزد
2 استادیار دانشکده اقتصاد، مدیریت و حسابداری دانشگاه یزد، یزد
3 دانشیار دانشکده اقتصاد، مدیریت و حسابداری دانشگاه یزد، یزد
عنوان مقاله [English]
Managers in all organizations today called for optimum use of existing facilities and capacities in different sectors. So in order to provide feedback model to improve performance of various branches and agencies to achieve a tool to meet the needs of managers, and the essential logic seems. The purpose of this study provide a model compilation process fuzzy network analysis, balanced scorecard and fuzzy data envelopment analysis for performance evaluation of branch offices is Yazd Cooperative with the device can also identify efficient and inefficient branches, the appropriate strategies improve the performance of inefficient branches and more branches to strengthen whatever can be effectively developed. In this study of balanced scorecard model to extract parameters assessment, fuzzy analysis network process techniques to estimate fuzzy relative importance of each indicator under a single perspective and of fuzzy data envelopment analysis techniques to evaluate the performance of branches has been used. financial Perspective as the most important, and the Yazd and ardakan Branches were identified Assessment as the efficient performance of the branches.