Document Type : Original Article

Authors

• sepideh hatami ¹
• mohammadhadi safaei ²

¹ 1assistant professor, management group, payame noor university, Tehran, Iran

² Director of Sustainable Development

Abstract

Human resources are one of the most important assets of any organization, and they require intrinsic motivation to achieve effective work outcomes. Organizational social responsibilities can play a significant role in this regard. Despite the development of the concept of social responsibility, the focus on its activities related to the intrinsic motivation of employees has been overlooked. Therefore, this research aims to identify the organizational social responsibilities that impact employees' intrinsic motivation and to explore the gaps between managers and employees. This study employs a mixed-methods approach, utilizing both qualitative and quantitative methods, including thematic analysis and surveys. To this end, interviews were conducted with 25 managers of a public company. After initial coding of the interviews and Delphi test, , 25 basic themes, 8 organizing themes, and 3 inclusive themes emerged as follows: Success (including support for employees, assistance in learning and development, and actions leading to an increased sense of pride among employees), Belonging (including employee participation, provision of services to employees' families, and respect for employees), and Power (including adherence to ethical standards and justice within the company). The quantitative results also indicate significant gaps between managers and employees across all dimensions. The findings of this research contribute to enhancing the theoretical foundations in this area of study

Keywords

• Social responsibilities
• Intrinsic motivation
• Gap
• Employees