نوع مقاله : مقاله پژوهشی

نویسندگان

1 دانشجوی دکتری مدیریت دولتی، گروه مدیریت دولتی، دانشکده مدیریت و حسابداری، دانشگاه علامه طباطبایی، تهران، ایران

2 استاد، گروه مدیریت دولتی، دانشکده مدیریت و حسابداری، دانشگاه علامه طباطبایی، تهران، ایران

3 دانشیار، گروه مدیریت دولتی، دانشکده مدیریت و حسابداری، دانشگاه علامه طباطبایی، تهران، ایران

چکیده

خلق ارزش و ارزش‌آفرینی یکی از قدیمی‌ترین مفاهیم حوزه مدیریت و اقتصاد است. علی‌رغم سادگی مفهوم ارزش، عمق و معنای دقیق این واژه آنطور که شایسته است مورد بررسی پژوهشگران قرار نگرفته است. این درحالی است که اهمیت خلق ارزش منابع انسانی رشد کرده و در سال‌های اخیر به فلسفه وجودی مدیریت منابع انسانی تبدیل شده است. شناسایی مولفه‌های آن در نظام اداری ایران، موضوع اصلی این پژوهش است. در این پژوهش که در تعدادی از دستگاه‌های حوزه فرهنگی، مذهب و گردشگری انجام شده است، روش تحقیق، تحلیل مضمون بوده و مدیران و کارشناسان با سابقه کار بیش از 5 سال در واحدهای مدیریت منابع انسانی جامعه آماری این پژوهش هستند. تحلیل داده‌ها نمایانگر 51 مضمون پایه و 16 مضمون سازمان‌دهنده است. نتایج به دست آمده نشان می‌دهد کارکنان دستگاه‌های اجرایی در کانون توجه مدیریت منابع انسانی در بخش دولتی کشور بوده و خلق ارزش منابع انسانی در غالب موارد برای ایشان و با تمرکز بر رویکردهای سنتی مدیریت منابع انسانی، صورت می‌گیرد. از سوی دیگر خلق ارزش برای سایر ذینفعان به‌ویژه مردم، کمتر مورد توجه مدیران و کارکنان واحدهای مدیریت منابع انسانی در دستگاه‌های دولتی است.

کلیدواژه‌ها

عنوان مقاله [English]

Identifying the value creation components of human resources in selected government organizations in the field of culture

نویسندگان [English]

  • Mojtaba Arabi 1
  • MirAli Seidnaghavi 2
  • Reza Vaezi 2
  • Alireza Koshki Jahromi 3

1 PhD student in Public Administration, Department of Public Administration, Faculty of Management and Accounting, Allameh Tabatabai University, Tehran, Iran

2 Professor, Department of Public Administration, Faculty of Management and Accounting, Allameh Tabatabai University, Tehran, Iran

3 Associate Professor, Department of Public Administration, Faculty of Management and Accounting, Allameh Tabatabai University, Tehran, Iran

چکیده [English]

Value creation is one of the oldest concepts in the field of management and economics. Despite the simplicity of the concept of value, the depth and exact meaning of this word has not been investigated by researchers as it deserves. This is when the importance of creating the value of human resources has grown and in recent years has become the existential philosophy of human resources management. Identifying its components in Iran's administrative system is the main topic of this research. In this research, which has been conducted in a number of cultural, religious and tourism institutions, the research method is thematic analysis, and managers and experts with more than 5 years of experience in human resources management units are the statistical population of this research. Data analysis shows 51 basic themes and 16 organizing themes. The obtained results show that the employees of the executive bodies are in the focus of human resources management in the country's public sector, and the creation of human resources value is done mostly for them and by focusing on the traditional approaches of human resources management. On the other hand, creating value for other stakeholders, especially people, is less important to managers and employees of human resources management units in government institutions.

کلیدواژه‌ها [English]

  • value creation
  • human resources
  • content analysis
  • Administrative system
[1]          Ulrich, Dave; H. Dulebohn, James. (2015). Are we there yet? What's next for HR? Human Resource Management Review, 188-204.
[2]          Ulrich, D., Allen, J., Brockbank, W., Younger, J., & Nyman, M. (2009). HR Transformation Bulding Human Resource from the Outside In. New York: McGraw-Hill.
[3]          Wright, B. E. (2010). Public Administration in 2020: Balancing Values as a Journey, Not a Destination. Public Administration Review, 5312-5313.
[4] Danaei Fard, H., Khaef Elahi, A., & Nemati, S. (2015). Designing a model for measuring the value creation of human resources in the government sector. Management research in Iran, 21(2), 157-178.
[5]          Parry, E. (2011). An Examination of e-HRM as A Means to Increase the Value of the HR Function. The International Journal of Human Resource Management, 25(5), 1146-1162. Retrieved from http://dx.doi.org/10.1080/09585192.2011.556791
[6]          Hughes, C. (2009, 11). “People as Technology” Conceptual Model: Toward a New Value Creation Paradigm for Strategic Human Resource Development. Human Resource Development Review. doi:10.1177/1534484309353561
[7]                        Krausert, A. (2016). HR differentiation between professional and managerial employees: Broadeningand integrating theoretical perspectives. Human Resource Management Review, Paper in press.
[8]          Gutiérrez , M. F., & Walle , S. V. (2018). Equity or Efficiency? Explaining Public Officials’ Values. Public Administration Review, 1-9.
[9]          Villanova, P. (1992). A Customer-Based Model for Developing Job Performance Criteria. Human Resource Management Review, 2, 103-114.
[10] Mahmodi, J., & Aghaee, A., (2022), Thematic clusters in the knowledge field of organizational governance. Management research in Iran, 26(2), 43-69.
[11]        Yeung, A. K., & Berman, B. (1997). Adding Value through Human Resources: Reorienting Human Resource Measurement to Drive Business Performance. Human Resource Management, 36(3), 321-335.
[12]Mirbagheri, M., & Rafiee, A., (2022), Identifying factors affecting collective decision-making and its consequences. Management research in Iran, 26(3), 26-45.
[13]        Eldor, L. (2016). Work Engagement: Toward a General Theoretical Enriching Model. Human Resource Development Review, 1-23. doi:10.1177/1534484316655666
[14]        Meuerink, J., Bondarouk, T., & Lepak, D. (2015). Employees as Active Consumers Of HRM: Linking Employees’ HRM Competences With Their Perceptions Of HRM Service Value. Human Resource Management, 1-22. doi:10.1002/hrm.21719
[15]        Meynhardt, T., & Bartholomes, S. (2011). (De)Composing Public Value: In Search of Basic Dimensions and Common Ground. International Public Management Journal, 14(3), 284–308. doi:10.1080/10967494.2011.618389
[16]        Almquist, E., Senior, J., & Bloch, N. (2016). The Elements of Value. Harvard Business Reveiw, 10-35.
[17]        Murphy, K. R. (2009). Validity, Validation and Values. The Academy of Management Annals, 3(1), 421-461. doi:10.1080/19416520903047525
[18]Faghani, J. , Zargar, M., Shirdel, G, & Pilevari, N., (2022), Presenting a model for simulating the factors affecting the customer acquisition rate with the system dynamics approach in the studied organization: Sepeh Bank. New researches in decision making, 7(2), 169-192.
[19]        Smith, M. E. (2003). Another Road to Evaluating Knowledge Assets. Human Resource Development Review, 2(1), 6-25. doi:10.1177/1534484302250598
[20]        Luthansa, F., Aveyb, J. B., Clapp, R., & Lia, W. (2008). More Evidence on the Value of Chinese Workers' Psychological Capital: A Potentially Unlimited Competitive Resource? The International Journal of Human Resource Management, 19(5), 818-827. doi:10.1080/09585190801991194
[21] Eslami, H., Tarokh, M., &  Pourebrahimi, A.,  (2021). Development of fuzzy expert system in order to evaluate the performance of bank branches using data mining. New researches in decision making, 6(4), 236-261.
[22]        Parmar, B. L., Freeman, R. E., Harrison, J. S., Wicks, A. C., Purnell, L., & Colle, S. D. (2010). Stakeholder Theory: The State of the Art. The Academy of Management Annals, 4(1), 403-445. Retrieved from http://dx.doi.org/10.1080/19416520.2010.495581
[23]        Wright, P. M., & Snell, S. A. (2005). Partner or Guardian? HR’s Challenge in Balancing Value and Values. Human Resource Management, 177-182. doi:10.1002/hrm.20061
[24]        Moran, T. (2013). Reforming to Create Value: Our Next Five Strategic Directions. Australian Journal of Public Administration, 72(1), 1-6. doi:doi:10.1111/1467-8500.12005
[25]        Stewart, T. A. (1997). Intellectual Capital: The new wealth of organization. New York: Doubleday / Currency.
[26]        Posner, B. Z., & Munson, J. M. (1979). The Importance of Values in Understanding Organizational Behavior. Human Resource Management, 9-14.
[27]        Wal, Z. V., & Yang, L. (2015). Confucius Meets Weber or “Managerialism Takes All”? Comparing Civil Servant Values in China and the Netherlands. International Public Management Journal, 18(3), 411-436. doi:10.1080/10967494.2015.1030486
[28]        Kernaghan, K. (2003). Integrating Values into Public Service: The Values Statement as Centerpiece. Public Administration Review, 711-719.
[29]        Lyons, S., Duxbury, L., & Higinns, C. (2006). A Comparison of the Values and Commitment of Private Sector, Public Sector, and Parapublic Sector Employees. Public Administration Review, 605-618.
[30] Kamali, Y. (2017). Theme analysis methodology and its application in public policy studies. Scientific-Research Journal of Public Policy, 4(2), 189-208.