طراحی مدل کنترل ریسک پیاده سازی سیستم های برنامه ریزی منابع سازمان (ERP) با رویکرد نظریه داده بنیاد (GT)

نویسندگان

1 دانشجوی دکتری مدیریت صنعتی، دانشکده مدیریت و اقتصاد، دانشگاه تربیت مدرس

2 استاد، دانشکده مدیریت و اقتصاد، دانشگاه تربیت مدرس

3 استادیار، گروه مدیریت صنعتی، دانشکده مدیریت و اقتصاد، دانشگاه تربیت مدرس

4 استادیار، گروه مدیریت، دانشکده علوم اداری و اقتصاد، دانشگاه اصفهان

چکیده

ظهور سیستم­ های ERP < /span> به عنوان یک سیستم اطلاعاتی یکپارچه و فرایند محور با پشتیبانی از تمام فعالیت­های سازمان، منجر به ایجاد بهبودهای اثرگذار در عملکرد سازمان های استقراردهنده شده است. یکی از عوامل موفقیت در پیاده­ سازی سیستم­ های ERP < /span> شناسایی صحیح ریسک ­ها و پاسخگویی مناسب به آنها در طول چرخه حیات است. لذا این تحقیق با نگاهی نوآورانه به دنبال طراحی مدل کنترل ریسک پیاده ­سازی سیستم­ های ERP < /span> با رویکرد نظریه داده بنیاد (GT) طی مراحل سه­ گانه کدگذاری باز، محوری و انتخابی است. تحقیق حاضر از لحاظ هدف هم بنیادی و هم کاربردی است. جامعه آماری این تحقیق را خبرگان حوزه ERP < /span> تشکیل می­ دهند که با استفاده از روش نمونه­ گیری هدفمند مصاحبه­ هایی با 12 نفر از این خبرگان انجام شد. نتایج تحقیق نشان‌دهنده 57 کد اولیه و 17 مقوله اصلی بود که در قالب مدل پارادایمی شامل: شرایط علّی (ریسک­ های قبل از پیاده ­سازی، ریسک­ های حین  پیاده سازی و ریسک ­های بعد از پیاده­ سازی)، مقوله محوری (کنترل ریسک پیاده ­سازی ERP < /span>)، شرایط زمینه ­ای (عوامل سازمانی، عوامل فنی و عوامل انسانی)، شرایط مداخله‌گر (عوامل مرتبط با کارکنان، عوامل مرتبط با اجرای پروژه و عوامل مرتبط با سیستم ERP < /span>)، استراتژی­ ها (بهبود مسیر، توسعه منابع انسانی، تحول سازمانی و سازماندهی) و پیامدها (پیامدهای سازمانی، پیامدهای مالی و پیامدهای اجتماعی) پدیدار شد و روابط بین ابعاد مختلف آن نیز نشان داده شد.

کلیدواژه‌ها

عنوان مقاله [English]

Designing risk control model for enterprise resource planning (ERP) implementation through the Grounded Theory (GT) approach

نویسندگان [English]

  • Seyed Saeed Mirhosseini 1
  • Adel Azar 2
  • Amir Afsar 3
  • Saeed Jahanyan 4
چکیده [English]

The emergence of ERP systems as an integrated and process-oriented information system that supporting all activities of the organization, has led to significant improvements in the performance of deploying organizations. One of the success factors in the implementation of ERP systems is the proper identification of risks and appropriate responses to them throughout the lifecycle. Therefore, this research with an innovative point of view seeks to design a risk control model for ERP implementation by the Grounded Theory (GT) approach during open, axial and selective coding steps. The present research is both fundamental and applied in terms of purpose. The statistical population of this study is ERP elites, interviews with 12 of these elites were conducted using purposeful sampling method. The results of the study showed 58 primary codes and 17 main categories that presented in the form of a paradigmatic model including; causal conditions (pre-implementation risks, implementation risks and post-implementation risks), phenomena (ERP implementation risk control), context (organizational factors, technical factors and human factors), intervening conditions (factors associated with employees, factors associated with project implementation and factors associated with the ERP system), strategies (path improvement, human resource development, organizational change, and Organizing) and consequences (organizational consequences, financial consequences and social consequences) and relationship between its different dimensions is also presented.
 

کلیدواژه‌ها [English]

  • Enterprise resource planning (ERP)
  • risk control
  • Grounded Theory (GT) approach

مراجع

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پژوهش های مدیریت در ایران
دوره 23، شماره 4
دی 1398
صفحه 81-101

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