نویسندگان

1 کارشناس ارشد، گروه مدیریت صنعتی، دانشکده مدیریت،حسابداری - اقتصاد دانشگاه یزد.ایران.

2 دکترای تخصصی، استادیار گروه مدیریت، حسابداری- اقتصاد دانشگاه یزد.ایران

چکیده

چکیده آموزش عالی موتور محرکه اقتصاد دانش بنیان در کشور هاست. دانشگاه‌ها، مهد تولید علم و ثروت را درکشور هستند. تولید علم و دانش با نگارش پایان‌نامه‌های باکیفیت و کاربردی حاصل می‌آید. اما امروزه بنا بر دلایلی پایان‌نامه‌های مقطع تحصیلات تکمیلی بدون استفاده در کتابخانه‌ها و دفاتر اساتید، خاک می‌خورند. محقق می‌کوشد تا با الگو گرفتن فرآیند تفکر از تئوری محدودیت‌ها، در پی کشف گلوگاه‌های موجود بر سر راه این فرآیند کلیشه‌ای در تحصیلات تکمیلی دانشگاه یزد، محدوده‌ی زمانی بهار و تابستان 1393 برآید. به‌منظور گردآوری داده‌ها، مصاحبه با 3 پنل خبرگان دستور کار قرار گرفت و با شناخت جامع‌ومانع موردمطالعه، نتایج را استنتاج کرد. مهم‌ترین ویژگی نامطلوب، انتخاب نامناسب موضوع حاصل آمد و با اتفاق آرا، مشکل اساسی، اسناد بالادستی انتخاب شد. همچنین ورودی نامرغوب از دانشجویان در این مقطع از یک طرف و پروسه انتخاب موضوع از طرفی دیگر، مهم‌ترین گلوگاه‌ها بر سر راه فرآیند انجام پایان‌نامه‌های کارشناسی ارشد دانشگاه یزد قلمداد شد. کلید واژه: بهبود کیفیت، گلوگاه‌یابی پایان‌نامه، فرآیند تفکر، تئوری محدودیت

کلیدواژه‌ها

عنوان مقاله [English]

Finding bottlenecks and improve service quality higher education with the approach of the Theory of Constraints (Case Study: Yazd University)

نویسندگان [English]

  • Seyed mohammad Arab 1
  • Seyed Mahmud Zanjirchi 2

چکیده [English]

Higher education is the engine of knowledge-based economy in the country. Universities, the cradle of science and wealth of each country. Production of knowledge achieved with the thesis quality and functional. But today the reasons thesis of graduate without the use of libraries and faculty offices, soil again. The researcher tries to model the thinking process of the theory of constraints, bottlenecks in the way of this process stereotypically Graduate University in Yazd, around the time of spring and summer of 2015 to explore and investigate. In order to collect data, interviews with three panels of experts with knowledge of the agenda and Comprehensive study, the results to be deduced. The most important feature is undesirable, inappropriate choice of subject was unanimous, the basic problem, was elected documents. The poor quality of student input in this stage of the selection process on the one hand and on the other hand, The most important bottlenecks in the way the process was considered a master of Yazd University.

کلیدواژه‌ها [English]

  • Improve quality
  • The bottleneck thesis
  • Thinking Process
  • Theory of Constraints
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