1 دانشگاه شهید بهشتی، تهران، ایران
2 استادیار مرکز مطالعات مدیریت و توسعه فنّاوری، دانشگاه تربیت مدرس، تهران، ایران.
عنوان مقاله [English]
Nowaday, understanding the reasons of successes and failures are a necessity for organizations survival and performance. Organizations need to learn from their own experiences and the other organizational experiences. Experiences documentation is one of the key issue to increase the organizational knowledge and learning through using the relevant experiences in business and also the organizational performance.
In order to accumulate, document, distribute and use effective of organizational experiences, it is necessary to design an appropriate structure and framework. Therefore, this paper first reviews the related literature and theoretical bases. Then components and attributes of documentation system, evaluation system, reward system and distribution system are identified and explained. Accordingly a conceptual structure for organizational experiences documentation (SOED) is developed. The suggested structure is verified according to the view of experts.