عنوان مقاله [English]
نویسندگان [English]چکیده [English]
This research was designed to identify the critical success factors of business process reengineering in an Iranian defense industries case study based on multivariate data analysis. Through developing a business process reengineering model and implementing it on the case study, the business processes were be managed and then its success was be analyzed, by a questionnaire. This analysis initially, represents the success of applied changes, and then follows the critical success factors of process reengineering in three main factors.
Subsequently, by multiple regression tool, the business process reengineering success as dependent variable was estimated by the above three factors. The results, showed goodness and validity of the regression model. Accordingly, belief to change, change of infrastructures, participation of people in changing programs and decreasing of the resistance against the changes are the critical success factors of business process reengineering in the respective organization.