Saeid Shavvalpour; Farshad Mahdipour; Mohammad Fathian
Volume 22, Issue 2 , September 2018, , Pages 51-77
Abstract
Corebanking is a comprehensive and integrated system for responding timely and accurately to customer's demands and reporting their information. This task is done through various communication channels between customers and banks and a common database between all branches in order to staying in competition. ...
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Corebanking is a comprehensive and integrated system for responding timely and accurately to customer's demands and reporting their information. This task is done through various communication channels between customers and banks and a common database between all branches in order to staying in competition. For the optimum and strategical usage and utilizing IT in our goals path, we have to use a roadmap to implement new technologies. So far for different fields and usage and control of technologies this strategic roadmaps have been provided. COBIT as an IT governance framework is one of these frameworks which is used for both guide and control of IT in organizations. In this study, we provide a core banking IT governanvce model based on COBIT framework. For this reason we determine the activities required for operation of corebanking by using structural equation modeling and significance of relationship between COBIT processes and activities with the activities needed to achieve core banking. To allocate the sub-process of the COBIT for each of the activities of corebanking we used questionaries and Delphi technic.
Ebrahim Teimoury; Mohammad Fathian; Anis Farshian Abbasi
Volume 21, Issue 3 , December 2017, , Pages 73-95
Abstract
Nowadays, web-based services like E-Commerce and E-Banking make fundamental changes to the ways of using internet and human's life. Web shares direct media with low costs between services of businesses and their customers. Businesses need to record, study and analyze their users' behavior and interests ...
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Nowadays, web-based services like E-Commerce and E-Banking make fundamental changes to the ways of using internet and human's life. Web shares direct media with low costs between services of businesses and their customers. Businesses need to record, study and analyze their users' behavior and interests in order to adapt content and interface of their web site with users' interest for targeted marketing and advertising and then complete the process of personalization. For this purpose and for analysis of users’ behavior and making recommendations based on the users’ behavior, web mining approaches can be used. In this paper, a model was developed which can be applied for analyzing and predicting users' behaviors of a specific web site. First, users were clustered with affinity propagation algorithm and then, their behaviors were analyzed using sequential pattern mining algorithm called CM-SPADE. In the next step, for each cluster, Users' profile was created. Then by using these profiles, recommendations can be made for new users. At last, the represented model was evaluated and the final results was acceptable.
