Volume 15, Issue 3 , November 2011, , Pages 169-189
Abstract
A Comparative Study of Implementing servant Leadership (ISL) in Banking, From the View Point of Managers and Personnel (Case Study)
Ali-Akbar Farhangi1, Hossein Damghanian2,
Mohammadreza Mehrgan3, Majidreza Davari4
1- Professor, Department of Management, Faculty of Management, University of ...
Read More
A Comparative Study of Implementing servant Leadership (ISL) in Banking, From the View Point of Managers and Personnel (Case Study)
Ali-Akbar Farhangi1, Hossein Damghanian2,
Mohammadreza Mehrgan3, Majidreza Davari4
1- Professor, Department of Management, Faculty of Management, University of Tehran, Tehran, Iran
2- Ph.D., Department of Management, Faculty of Management, University of Tehran, Tehran, Iran
3- Associate Professor, Department of Management, Faculty of Management, University of Tehran, Tehran, Iran
4- Ph.D., Department of Management, Faculty of Management, University of Tehran, Tehran, Iran
Received: 13 /6/2010 Accept: 25/5/2011
The purpose of this article is to determine the possibility or impossibility of ISL in Maskan Bank and comparing, the managers' and personnel's viewpoints in bank branches, considering the Organizational Climate Indexes (OCI).
The methodology used in this study in terms of purpose is applied, and in terms of data collecting approach is descriptive-analytical and correlational research type. Population of this study consists of the managers and other personnel of Maskan Bank branches within the Semnan province. A sample was selected out of this population using classified random sampling method. The necessary data were collected by applying a questionnaire and the research hypotheses were investigated using Mann-Whitney and Binomial tests.
The results suggest that there is a significant difference between the views of managers and personnel in "satisfaction of remuneration" and "agreement on procedures". On the other hand, ISL in studied organization is possible just according to one of the indicators (satisfaction of remuneration) and is not possible according to other indicators (clarity of purpose, clarity of role and agreement on procedures).
Volume 14, Issue 3 , December 2010, , Pages 173-194
Abstract
The purpose of this research is to explore the effects of three stressor variables including role ambiguity, role conflict and role overload on the use of the three major tactics of impression management, which are ingratiation, supplication and intimidation. The effect of utilizing these three ...
Read More
The purpose of this research is to explore the effects of three stressor variables including role ambiguity, role conflict and role overload on the use of the three major tactics of impression management, which are ingratiation, supplication and intimidation. The effect of utilizing these three tactics on the two major job variables of job tension and the appraisal of employee performance has also been considered. Impression management is a subcategory of political behaviors, during which individuals try to control their influences on the others and in fact, form their own image in the other people’s minds and influence the decisions in their own interests. The findings of this research suggest that in response to the role stressor elements, tactics related to impression management are used, which somehow affect the stress felt by employees and the appraisal of their performance by their supervisors. The statistical population includes is all employees of Qom Education Departments. This correlative survey research is definitely based on structural equations modeling. The implementation of structural equations modeling will show the confirmation of most of the hypotheses and validation of the conceptual model of the research.
