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And TQM Approaches and Developing a Suitable for the Iranina Industries

Manoochehr Najmi; Changiz Valmohammadi; Rasoul Noorossana

Volume 8, Issue 20 , December 2004, , Pages 181-212

Abstract
  This paper discusses a comparative study between ISO 900:2000 standards and two groups of total quality management approaches, one proposed by different intelligents such as, Crosby, Deming, etc. and the other by two widely used quality awards namely EFQM and MBNQA. Based on this study seven criteria ...  Read More