نویسندگان
1 دانشکده مدیریت و اقتصاد، دانشگاه سیستان و بلوچستان
2 دانشگاه ولایت
چکیده
یکی از رویکردهای نوین به توسعه، الگوی حکمرانی خوب است که از رهگذر فناوری اطلاعات و ارتباطات که تحت عنوان حکمرانی الکترونیک نامیده می‌شود، می‌توان بدان دست یافت. با توجه به ادبیات گسترده و نبود مدلی جامع و بومی برای حکمرانی خوب الکترونیک در کشور، پژوهش حاضر با هدف طراحی الگوی استقرار و توسعه حکمرانی خوب الکترونیک مبتنی بر مرور نظام‌مند مقالات و تحلیل آن‌ها با استفاده از روش فراترکیب انجام شده است. بدین منظور پس از جست‌وجو در پایگاه‌های اطلاعاتی در محدوده زمانی 2000 تا 2018، درنهایت 85 مقاله انتخاب و با تحلیل محتوای آن‌ها ابعاد و کدهای مربوطه استخراج و میزان اهمیت و اولویت هر یک با استفاده از آنتروپی شانون تعیین گردید. بر اساس یافته‌های تحقیق، کدهای فناوری اطلاعات و ارتباطات، منابع انسانی دارای دانش و مهارت استفاده از فناوری اطلاعات و ارتباطات، محرمانه بودن اطلاعات، امنیت شبکه، اعتبار و اطمینان از اطلاعات، میزان واقعی بودن قوانین امنیتی، اعتبار اطلاعات ارائه‌شده، ورود رویه‌های قانونی و نظارت جامعه مدنی بر عملکرد دولت الکترونیک، راحتی و سهولت بیشتر شهروندان در استفاده از خدمات و دسترسی به اطلاعات دولتی و کاهش هزینه‌های دولت، بیشترین ضریب اهمیت را در بین ابعاد 19 گانه استقرار و توسعه حکمرانی خوب الکترونیک به‌دست آوردند. درنهایت پس از طی گام‌های پژوهش، الگوی استقرار و توسعه حکمرانی خوب الکترونیک در سه مرحله بررسی و شناسایی الزامات، استقرار و توسعه حکمرانی خوب الکترونیک ارائه گردید.
کلیدواژه‌ها
عنوان مقاله [English]
Designing an Establishment and Development Model of Good Electronic Governance Using Meta-synthesis Approach
نویسندگان [English]
- adele deghati 1
- Nour Mohammad Yaghoubi 1
- Amin Reza Kamalian 1
- Masoud Dehghani 2
چکیده [English]
One of the new approaches to development is the good governance model, which can be achieved through e-governance. Given the extensive literature and the lack of a comprehensive and indigenous model for good e-government in the country, the present study aims to design a model for the establishment and development of good e-governance based on systematic review of articles and their analysis using a Meta-synthesis method. For this purpose, after searching the databases in the period of 2000 to 2018, finally 85 articles were selected and by analyzing their content, the relevant dimensions and codes were extracted and the importance and priority of each was determined using Shannon entropy. Based on research findings, Information and communication technology codes, Human resources with knowledge and skills in the use of information and communication technology, Confidentiality of information, network security, credibility and reliability of information, the reality of security laws, the validity of the information provided, the entry of legal procedures and civil society oversight of e-government performance, ease and convenience of citizens in using services and access to government information and the reduction of government spending were the most important factors among the 19 dimensions of establishing and developing good e-governance. Finally, After the research steps, the model of establishing and developing good e-governance was presented in three stages of reviewing and identifying the requirements, establishment and development of good e-governance.
کلیدواژه‌ها [English]
- Good e-governance
- Stablishment
- Development
- Systematic Review
- Meta-synthesis Approach
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