Factors Affecting the Adoption of Electronic Banking Technology: A Meta-Analytic Approach
Volume 25, Issue 1, Spring 2021, Pages 184-214
Bagher Asgarnezhad Nouri, Milad Soltani, Allahyar Beigi firoozi
Abstract Today communication and access to a variety of communication channels, has forced organizations to provide new and efficient services. In the meantime, banks are one of the organizations that have the largest share in the countrychr('39')s economy, so the managers of successful organizations should try to identify the factors affecting the adoption of electronic banking technology. In this research, with a different approach, meta-analysis approach, the factors affecting the adoption of electronic banking technology have been investigated. The statistical population of the study includes all domestic and foreign studies conducted up to the end of 2017 that have examined the factors affecting the adoption of electronic banking technology. The total number of studies and researches collected included 145 studies. According to the standards of meta-analysis approach, 17 studies were excluded and a total of 128 studies were selected. The results showed that technology factors have a positive and significant effect on perceived usefulness, willingness to use technology and use of technology, as well as organizational and social factors on perceived usefulness, perceived ease of use, attitude towards technology, willingness to use It has a positive and significant effect on technology and the use of technology, and individual factors have a positive and significant effect on perceived usefulness, perceived ease of use, attitude toward technology, and the use of technology. The effect of technology factor variables on perceived ease of use, attitudes toward technology, as well as individual factors on the willingness to use technology was not confirmed.
The contribution of individual factors, psychological and organizational competence of staff in predicting the municipality of the city of Karaj
Volume 22, Issue 1, Spring 2018, Pages 1-23
iraj babaee arboosra, Abbas Abbaspour, Hasan Asadzade, Ali Delavar, Hosein Abdolahi
Abstract This study is aimed to determine individual, psychological and organizational factors contribution in predicting Karaj municipality staff competence. Research methodology is descriptive and correlational where population included all staff in municipality in the 2014-2015. For research sample 300 employees were selected using stratified sampling. Designed standard questionnaire included: a) creativeness, b) Haplin & Kraft organizational climate competency assessment cite, d) Spritzer & Mishra psychological empowerment, e) Salovi & Mayer emotional intelligence & f) job motivation. Cronbach alpha coefficient for reliability testing was suitable. Regression results showed that personal characteristics couldn't predict competency significantly, and just psychological empowerment & emotional intelligence could predict employee competency significantly & organizational characteristics could predict competency significantly. One of the scientific offers obtained from this research is that the managers of Karaj municipality can increase the level of efficiency of their organization by increasing the level of employee’s competency based on the contribution and influencing each individual, psychological and organizational factors. Results of this research can use for improving employees competency.