Developing Optimal Conceptual Model for Increasing Employeesâ Work Adjustment and Cultural Intelligence
Volume 22, Issue 1, Spring 2018, Pages 219-239
Alireza Kameli; Soheil Nejat; Rohollah Nikkhah Keyarmash
Abstract The most important tools to perform tasks effectively in environments with heterogeneous and diverse workforce are cultural intelligence and work adjustment. The cultural intelligent helps to make relationship with people that have different culture in appropriately mood. According to importance of this issue, this study is to investigate the influence of cultural psychological capital, cultural intelligence and organizational trust on work adjustment. Research method is based on practical purpose and descriptive-correlation. The Statistical population is Hajj and Ziarat Organization in Tehran. After simple random sampling, 175 valid questionnaires were collected. The questionnaire are all in Likert range and after assessed and certified by experts have been distributed, collected and analyzed by SPSS22 and LISREL8.8 software. By calculating Cronbach's alpha coefficient of reliability and validity through first-order and second-order confirmatory factor analysis was performed. Research hypotheses were tested using path analysis. The results showed that psychological capital on cultural intelligence, Cultural intelligence on organizational trust have significant positive impact. Also organizational trust and work adjustment is positive and significant effect.
The study of the relationship between psychological capital and quality of services by CCA
Volume 19, Issue 4, Winter 2016, Pages 41-60
Marjan Fayyazi; Hossein Balochi; Seyyed Reza Seyyed Javadein
Abstract Abstract: The purpose of the present study is to examine the relationships between sub dimensions of psychological capital (hope, efficacy, resilience and optimism) and components of quality of services provided to employees (responsibility, reliability, trusting, empathy, tangibility). For this purpose, survey method was used and 320 questionnaires were distributed among Ansar bank branches’ employees in Tehran. Data were collected using the Luthans inventory and the quality of services provided to employees Scale, and were analyzed using the canonical correlation approach. Results of canonical correlation coefficients between pairs of canonical variables (psychological capital and quality of services provided to employees) was found to be statistically significant. Also, Hope and responsibility compared to other canonical variables, have the most important role in establishing the first canonical correlation coefficient . Hope and responsibility compared to other canonical variables , have the most impo rtant role in establis hing the first canonical correlation coefficient .