Shahnaz Jokar; Hassan Zarei Matin; Seyed Mohammadbagher Jafari
Volume 20, Issue 3 , September 2016, , Pages 73-104
Abstract
E-governance represents a paradigm shift regarding the role of government and its interaction with citizens. It calls for more citizens participation in the decision-making process provided in electronic forms. Due to the high failure rate of the e-government projects implementation, more attention to ...
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E-governance represents a paradigm shift regarding the role of government and its interaction with citizens. It calls for more citizens participation in the decision-making process provided in electronic forms. Due to the high failure rate of the e-government projects implementation, more attention to this issue is required. Municipalities are organizations that have extensive interaction with citizens. This study seeks to identify and prioritize values of e-governance in municipalities. The e-governance values were extracted from literature via comprehensive literature review. In order to confirm and prioritize these values, the data were collected via questionnaire from experts in the municipality of the city of Qom. The research population was managers and experts of electronic services. Data analysis was performed using analytic hierarchy process (AHP). The findings showed that among the extracted values from literature, promoting the balanced development of urban services, improving network security and social justice by providing equal opportunities for access to information in electronic form have the highest priority.
Aryan Gholipour; Ali Pirannejad
Volume 12, Issue 1 , March 2008, , Pages 219-256
Abstract
Participating of demos in decision making processes of their society have had been the scientists utopia. Communication and information technologies paved the way for participation of the people in their fate. By the way, the most important construct in this equation is public trust that determines the ...
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Participating of demos in decision making processes of their society have had been the scientists utopia. Communication and information technologies paved the way for participation of the people in their fate. By the way, the most important construct in this equation is public trust that determines the level and specificatian of democracy To explain the role of trust in electronic government, we took advantages of justice pentagon (five dimensional) model and examined public administrators, faculty members and students opinion about electronic government, public trust and democracy. The results support our electronic government – justice – trust and democracy conceptual model.