Volume 27 (2023)
Volume 26 (2022)
Volume 25 (2021)
Volume 24 (2020)
Volume 23 (2019)
Volume 22 (2018)
Volume 21 (2017)
Volume 20 (2016)
Volume 19 (2015)
Volume 18 (2014)
Volume 17 (2014)
Volume 16 (2012)
Volume 15 (2011)
Volume 14 (2010)
Volume 13 (2010)
Volume 12 (2009)
Volume 11 (2007)
Volume 10 (2006)
Volume 9 (2005)
Volume 8 (2004)
Volume 7 (2003)
Volume 6 (2002)
Volume 5 (2001)
Ivestigating of total quality management practices in Iranian governmental organizations between 1381-1388 usisng Meta analyses method

Ali Attafar; Saeed Fathi; Arash Shahin; Bita Yazdani

Volume 18, Issue 2 , July 2014, , Pages 215-234

Abstract
  Up to now lots of researches have been done about Total Quality Management in Iranian organizations but most of them have not been relyed on the perviouse researches. Disregarding the perviouse results of researches causes that the study of barriers and challenges of Iranian organization have been faced ...  Read More

Proposing an Integrated Model of Clustring, AHP and kano Approaches for Service Recommendation With a Case study in Saman bank of Qom

Arash Shahin; reza salehzadeh; - -

Volume 16, Issue 1 , May 2012, , Pages 73-91

Abstract
  The purpose of this paper is to propose an integrated model of clustering, AHP and Kano approaches. Based on customer segmentation and value achievement of each segment, the new model is expected to recommend appropriate service for each segment. Statistical population of this research includes customers ...  Read More